Shipping Information for GoodyGram by Whisk & Frost

Shipping Policy: Our cookies are made with fresh ingredients and without life-extending preservatives, so we ensure they arrive fresh by limiting transit time to 1-3 days. We ship orders Monday through Thursday to avoid weekend delays, as UPS does not pick up or process packages from the UPS stores on the weekends.

Shipping Schedule:

  • Orders placed after 12:00 PM EST will ship the next business day.

  • Orders placed Thursday after 12, Friday, and Saturday all ship Monday.

Delivery Timeframe: We use UPS for delivery within 1-3 days. Please note that once the package is with the carrier, delivery timing is beyond our control. It's always best to place orders early to account for any possible delays.

Important Information:

  • Double-check your address before placing your order. UPS does not forward or change incorrect addresses, and we cannot be responsible for incorrect addresses or returned packages.

We strive to ensure your GoodyGram® by Whisk & Frost arrives fresh and in tact!

Infographic titled "Sweetness Awaits" showing four-step delivery process for baked treats. Step 1: Choose treats. Step 2: Customize GoodyGram with video, colors, and gift card. Step 3: Pack carefully. Step 4: Ship via UPS. Features illustrated cookies and package icons on a black background.